Cellar Door Manager

Company: Helen & Joey Estate | Re’em Yarra Valley

Job Title: Cellar Door Manager

$75,000 – $80,000 per year + super (based on exp)

About Us…

Helen & Joey Estate is one of the most recognisable wineries in the Yarra Valley due to its outstanding wines, views, and iconic unicorn statue, Bruce.

The cool climate Fernando Vineyard on Spring Lane, Gruyere was purchased in 2010 by Helen & Joey. Much passion, hard work, and expertise go into producing premium fruit across this stunning 200-acre far

We introduce the captivating and enchanting Re’em Yarra Valley, our latest addition to the world of winery restaurants and hotels. Nestled amidst the picturesque landscape of the Yarra Valley, this extraordinary destination seeks a passionate and customer-focused Cellar Door Manager to inspire, delight, and embark on this journey with us!

At Helen & Joey Estate, we don’t just offer a job, we offer a chance to be a part of something extraordinary. You’ll collaborate with a team of wine enthusiasts, learning from industry experts and contributing to a legacy that’s as rich as the wines we produce. The role is about crafting memories, elevating experiences, and leaving an unforgettable mark on every guest who walks through our doors. If you have the same passion we do and would like to be a part of our wonderful team, we would love to meet you.

About the role…

  • Overseeing the daily operations of the Cellar Door and coordinating the team
  • Welcome and engage with visitors, providing expert knowledge about our wines, winemaking processes, and the rich history of Helen & Joey Estate
  • Conduct wine tasting and guide guests through a delightful experince
  • Manage reservations, coordinate events
  • Train and mentor staff to deliver exceptional customer service and product knowledge
  • Maintain inventory, monitor stock levels, and showcase our wines to attract interest
  • Commitment to increasing visitation and customer satisfaction

About you…

  • Proven experience in a Cellar Door environment or wine industry with a solid foundation in customer service
  • Leadership skills and the ability to motivate and guide a team
  • A deep appreciation for wine and a desire to learn more
  • Excellent communication skills, both verbal and written
  • Strong organisational skills and the capability to multitask effectively
  • Proficient in POS systems and basic computer skills

Why you will love it here…

  • Generous Salary
  • Opportunities to learn from our onsite winemaker and viticulturalist.
  • Generous staff discounts.
  • Opportunity to put your stamp on a new venue.
  • Mostly daytime roster.

If you are ready to embark on a journey of wine discovery and customer satisfaction while contributing to the success of a renowned winery, we want to hear from you today! Call Kim 0432 141 944 or email kim@hrstaffnstuff.com.au

Only shortlisted candidates will be contacted.

Thank you for your interest in working with us and we wish you the very best of luck!

Further enquiries and applications https://www.seek.com.au/job/74145018

Contact for enquiries

Kim Petana 0432 141 944 kim@hrstaffnstuff.com.au